More about this hospital

How to contact the hospital

Dudley Road, Birmingham B18 7QH

Unit telephone number

0121 554 3801

Hospital telephone number

0121 507 5100

Birmingham City Hospital

Cashpoint machine

In main hospital.

Catering/refreshment facilities

  • Costa Coffee in maternity block: 10:00-15:30
  • Costa Coffee within Treatment Centre: 09:30-16:00
  • Millers restaurant in main hospital: 08:00-15:30
  • Arches coffee bar: 08:00-21:00

Other shops on site/nearby

Shop in main hospital.

Laundry facilities

None.

Religious and spiritual support

A multi-faith team from the Christian, Hindu and Muslim faith groups, assisted by authorised volunteers.

Patient Advocacy Liaison Service (PALS)

Phone PALS 0121 507 5836, 10am – 4pm, Monday–Friday. Email: swb-tr.pals@nhs.net. If you would like to see someone, drop into the Treatment Centre 10am-4pm or phone to arrange an appointment.

Interpreting services

Available on request. Language Line available.

Access to a midwife

Postnatal checks can be arranged at Maternity triage or on the postnatal ward, please ask staff.

Nearest car park

Near the main entrance. Spaces for disabled badge holders are at various points.

Car parking charges

  • Up to 15 minutes: free (pay on foot car parks only)
  • Up to 1 hour: £2.50
  • Up to 2 hours: £3.50
  • Up to 3 hours: £4.00
  • Up to 5 hours: £4.50
  • Up to 24 hours: £5.00
The Treatment Centre Helpdesk provides advice about the cheapest parking charges.

Nearest bus stop

Outside Birmingham Treatment Centre.

Nearest railway station

New Street Station, Birmingham.

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Parents

Open access.

Siblings

Open access.

Grandparents

15:30-19:30 daily.

Family and friends

No visiting.

Numbers of visitors

2 per cot (one should be a parent).

Restrictions

Please speak to staff before visiting if you are unwell, this is to reduce the risk of infection for all babies.

Hygiene and infection prevention

Please wash and gel hands before entering the Unit.

Neonatal unit facilities

Parent accommodation

3 rooms available.

Parent facilities

  • Kitchen facility
  • Small lounge area (off unit)
  • Sibling play area on unit
  • Breast feeding room

Mobile phone use

Please only use your phone in the lounge area.

Telephone and computer access

Within Birmingham Treatment Centre.

Breastfeeding facilities and support

Breast feeding room. Louise Thompson is the breastfeeding advisor.

Facilities for siblings

Play area available on unit.

Parent support group

Monthly on a Saturday.

Bereavement support

Counselling

Play specialists

Who's who on the unit?

Clinical Lead

Dr Julie Nycyk.

Nurse Manager

Rasekhuta Phil Lephalala

Breastfeeding advisor

Family Centred Care/Developmental Care Lead

Other important staff

Who's who on the unit?

How to access the Unit

Through maternity block. Neonatal Unit is well signposted. Please press the buzzer to enter.

Who to talk to about your baby’s care

The nurse caring for your baby.

Who to talk to if you have any concerns

The nurse in charge, or Jannine Hingley (Manager).

Talking to the medical team

The consultant undertakes a daily ward round.

Ward round

Ward round takes place between 9am and 12, parents are welcome.

Baby rest time

Twice daily, but we try to keep the unit quiet at all times.