University Hospitals Coventry & Warwickshire

Cashpoint machine

Catering/refreshment facilities

Other shops on site/nearby

Laundry facilities

Religious and spiritual support

Patient Advocacy Liaison Service (PALS)

Interpreting services

Access to a midwife

Nearest car park

Car parking charges

Nearest bus stop

Nearest railway station

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Parents

Siblings

Grandparents

Family and friends

Numbers of visitors

Restrictions

Hygiene and infection prevention

Neonatal unit facilities

Parent accommodation

Parent facilities

Mobile phone use

Telephone and computer access

Breastfeeding facilities and support

Facilities for siblings

Parent support group

Bereavement support

Counselling

Play specialists

Who's who on the unit?

Clinical Lead

Nurse Manager

Breastfeeding advisor

Family Centred Care/Developmental Care Lead

Other important staff

Who's who on the unit?

How to access the Unit

Who to talk to about your baby’s care

Who to talk to if you have any concerns

Talking to the medical team

Ward round

Baby rest time